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Chat Access


bradl

I'm logged in to Cairn Talk and I clicked Live Chat  

10 members have voted

  1. 1. I'm logged in to Cairn Talk and I clicked Live Chat

    • Success. After a few seconds, I was logged into chat.
      8
    • Failure. I received an error message.
      2


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Let's collect some data. I'll add a poll - let's see just what percentage of logged-in users get an error.

If you do get an error, and you feel like it, you can post the error, and mention your operating system and browser.

PC? Mac? *NIX?

Internet Explorer? Netscape? AOL? FireFox? Safari? Konqueror?

If you are accessing CTF through AOL, mention that, too.

CAIRNTALK: Questions? Need help? → Support Forum Please do not use PMs for tech support
CRCTC: Columbia River Cairn Terrier Club 

 

 

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This is what I get after I put my password in.

"Logging In. Please Wait....

Verifying Password, Please Wait...

Invalid Username or Password. Please try again."

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I need to change my vote to SUCCESS! :thumbsup: I just tried to log in and instead of getting invalid password, I got WELCOME! Hope to chat w/ some Cairn friends really soon.

<img src=&quot;http://img.photobucket.com/albums/1003/maiwag/terriersiggy.jpg" border="0" class="linked-sig-image" />

Beth, mom to Ninja (5), Hannah (7), Abbey (7 1/2), Kiara (10)

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Oops a daisy, that was me not logged in, but I am now :)

Veni, vidi, velcro - I came, I saw, I stuck around
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I'm going to close this topic as I believe the issue is now resolved. The common factor to being locked out were members who had transitioned into the 'registered+' member group. That was because I'd added that new member group *after* configuring automatic chat access. I found the setup where access privileges are specified, and sure enough, I had to explicitly add this new group. Once I did, both registered and registered+ members could access chat.

Apologies for the snafu, and thank you for your good humor and patience.

CAIRNTALK: Questions? Need help? → Support Forum Please do not use PMs for tech support
CRCTC: Columbia River Cairn Terrier Club 

 

 

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Archived

This topic is now archived and is closed to further replies.

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